Rental Coordinator

Wagner Equipment Co.   Carbondale, CO   Full-time     Sales
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Posted on April 22, 2021

Rental Coordinator

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Rental Coordinator in Carbondale, CO.

The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the companys vision of working as One Professional Team.

Pay Rate: Starting at $18.02 per hour

Description

Wagner Equipment Co., the Caterpillar dealer for Colorado, New Mexico and far west Texas, is seeking applications for a Rental Coordinator in Carbondale, CO.

The Rental Coordinator works with the customer to assist in determining which machine is best suited to the job and coordinates rental transactions on a daily basis in a manner that reflects the company’s vision of working as “One Professional Team.”

Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

  • Invoices Caterpillar and non-CAT rentals, damage charges, and demos
  • Performs all required steps to accurately and efficiently process AG, Caterpillar, and non-CAT rentals and invoices
  • Maintains records on all rental equipment that is transferred or sold out of the Rental Fleet
  • Understands and applies the applicable taxes to invoices
  • Receives and reviews shipping and receiving documents from the branches for accuracy and completeness
  • Assists the Rental Fleet Sales Administrator with preparation, processing, and distribution of rental, credit, and sales documents in a timely manner
  • Inputs lost-sales rental data into the computer
  • Uses DBS to input reservations, write rental contracts, process exchanges, write pick-up tickets, close rental invoices, input data into the shipping and receiving screens, and process equipment transfers
  • Handles overdue rental contracts and expired reservations, and ensures that all contracts are current and signed
  • Coordinates shipping and receiving of the machines with the yard personnel
  • Thoroughly understands the rental process as to which inventory should be rented
  • Completes rental transactions through direct contact with customers
  • Assists walk-in customers with information on the availability, job performance, and options of equipment in the rental fleet
  • Quotes rates and assists customers in making decisions on best equipment option
  • Assists the customer in financial, service, and rental issues relating to invoicing or account information
  • Assists customers in locating and choosing the correct machine for their job and application
  • Other duties as assigned by manager

Competencies:

  • Data Entry
  • Telephone Skills
  • Safety Knowledge
  • Reading/Writing Skills
  • Reasoning Skills
  • Organizational Skills
  • Communication Skills
  • Math Skills
  • Product Knowledge
  • Basic knowledge of Microsoft Word and Excel

Work Environment:

  • Noise: Quiet
  • Indoors

Physical Demands:

  • Talking
  • Sitting
  • Use of Hands
  • Hearing
  • Squatting/Kneeling
  • Ability to ascend/descend ladders, stairs, etc.
  • Medium work that includes lifting and/or moving objects up to 32 pounds or more

Required Education and Experience:

  • High School Diploma or GED
  • College Degree Preferred
  • Courses in computers, business, and office administration preferred
  • 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
  • 1-3 years administrative/clerical experience
  • 1-3 years customer service experience

Additional Eligibility Requirements:

  • Must pass all required pre-employment screenings which may include but are not limited to background checks, drug/alcohol testing, fit for duty testing, and any other job-related tests/screenings